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Reassessing your outsourcing contract
When making the decision to outsource, one of the first things you will do is come to an agreement on the parameters of the work, which should be spelled out in detail in a contract.
Mary Anne Harris
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Advantages of specialization in choosing to outsource agency tasks
Outsourcing one or more aspects of your agency can help you focus on the thing you do best.
Mary Anne Harris
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Why your title agency receptionist needs to know about escrow
The first point of contact in an agency can project an image of power and knowledge or quite the opposite.
Mary Anne Harris
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The need for due diligence when using a third-party disbursement platform
While these new systems provide a great mechanism for transferring funds, the American Land Title Association warns agents.
Mary Anne Harris
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Tracking KPIs is equally critical for your agency and your vendors
Successful title agencies want to know why they are successful just as much as poorly performing agencies want to know what isn't working.
Mary Anne Harris
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Risk assessment: One of the top KPIs for title agents working with vendors
Risk assessment: One of the top KPIs for title agents working with vendors
Mary Anne Harris
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Solving the title insurance talent gap with outsourcing
Solving the title insurance talent gap with outsourcing could be the solution your business needs.
Mary Anne Harris
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How a CRM system can improve your escrow processes
The processes of a title company’s workflow are intricately tied up with its customer base, using a CRM system may be a great idea!
Mary Anne Harris
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How to stay compliant in a complex regulatory environment
Title companies and real estate attorneys operate in a complicated regulatory environment, reporting to many overseers on multiple levels.
Mary Anne Harris
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U.S. Treasury Issues Proposed Anti-Money Laundering Rule
New rule will impose additional reporting requirements on title companies
Mary Anne Harris
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Tips for running a small business
What to do when running a small business becomes overwhelming Managing a small business or your own law practice can sometimes become...
Mary Anne Harris
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The Art of the Audit: Creating a Plan
Wouldn’t it be nice if an audit were a cookie cutter process that you could just plug into every year?
Mary Anne Harris
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Is it really "good funds?"
How to educate your clients about good funds...
Mary Anne Harris
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Disaster Recovery Plans and why you need one.
Disasters don't have to be major events, such as fires or floods. A server outage could be just as disruptive to our businesses. Prepared?
Mary Anne Harris
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Are you checking on your third-party providers?
Using vendors in your title agency? Time for an annual checkup! The title insurance industry has a lot of moving parts and it is not...
Mary Anne Harris
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Why outsourcing is a better solution than doubling up in a recession.
Why outsourcing is a better solution than doubling up in a recession.
Mary Anne Harris
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Password Managers and why you want them.
Password Managers could be the extra protection you need to combat cyber attackers.
Mary Anne Harris
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Want to protect your clients’ accounts? Start with your passwords.
With the complexity of our systems, the password – well configured and protected – remains one of the primary safeguards against intrusion.
Mary Anne Harris
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Don't let your firm's accounts overwhelm you.
One of the challenges of being a title agent or lawyer who handles real estate transactions is the sheer complexity of the accounting end.
Mary Anne Harris
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Wiring Best Practices keep funds protected and Agents out of hot water!
Wiring Best Practices keep funds protected and Agents out of hot water!
Mary Anne Harris
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